Managed Service (Retainer Payment Service)
Overview
For clients preferring a predictable monthly expense, we offer a comprehensive Retainer Payment Service.
This approach provides continuous support and proactive management across both our Diversion Protection and Traffic Management Protection services.
Key features of the Retainer Payment Service are .....
Comprehensive Service Cover
Diversion Protection: Continuous monitoring and negotiation of C3/C4 estimates and C9 final accounts to ensure fair and reasonable costs. Our team will engage with utility companies on your behalf to challenge and reduce excessive charges and to reclaim overpaid amounts.
Traffic Management Protection: Active management of traffic management plans, ensuring all contractual texts hold utility companies accountable for adhering to project timelines and avoiding unnecessary costs.
New Connections: We can also add into the Managed Service your 'New Connections' work with your fibre provider of choice. Whether it be one of the big four or an Alt-Net of your choice, we will project manage them for you on your behalf to ensure a timely deliver of their internet service and 100% rebate payments.
Proactive Management
Ongoing Monitoring: Regular review of utility diversion and traffic management charges to identify and address any discrepancies or overcharges promptly.
Monthly Reports: Detailed monthly reports on savings achieved, ongoing negotiations, and status updates on all active and completed projects.
Preventive Strategies: Implementation of preventive strategies to avoid potential issues with utility companies and traffic management requirements before they arise.
Dedicated Support
Account Manager: A dedicated account manager will be assigned to your account, providing a single point of contact for all your needs and ensuring personalized service.
Expert Consultation: Regular consultations with our team of legal and infrastructure specialists to provide insights and recommendations tailored to your projects.
Priority Service: Priority handling of all your projects, ensuring faster turnaround times and more efficient resolution of any issues.
Industry Insights: Updates from our attendance at the HAUC conference across the UK that we will share with you, keeping you updated on any legislative or industry changes.
Financial Predictability
Fixed Monthly Fee: A fixed monthly fee that covers all services, providing financial predictability and allowing you to budget more effectively.
No Additional Costs: No unexpected costs or fees; all services are included in the monthly retainer.
Performance Review: Regular performance reviews to assess the effectiveness of the services provided and to make adjustments as necessary to maximise your benefits.
How It Works
Initial Assessment
We begin with a thorough assessment of your current utility diversion and traffic management needs. This includes reviewing all existing C3/C4 estimates, C9 final accounts, and traffic management plans.
Custom Service Plan
Based on the initial assessment, we develop a customised service plan tailored to your specific requirements. This plan outlines the scope of services, key performance indicators, and monthly retainer fee.
Implementation and Monitoring
Once the service plan is agreed upon, we begin implementing the necessary actions to manage and reduce your utility diversion and traffic management costs. This includes engaging with utility companies, negotiating charges, and ensuring compliance with relevant regulations.
Regular Reporting and Consultation
Throughout the service period, we provide regular reports and hold consultations to keep you informed of progress, discuss any issues, and make strategic adjustments as needed.
Continuous Improvement
We continuously monitor and evaluate the effectiveness of our services, seeking ways to improve and deliver greater savings and efficiencies for your projects.
Benefits of the Retainer Payment Service
Consistency: Ensures consistent and proactive management of all utility diversion and traffic management issues.
Peace of Mind: Provides peace of mind knowing that a dedicated team of experts is handling your utility and traffic management needs.
Efficiency: Improves efficiency and effectiveness in managing utility diversions and traffic management, resulting in significant cost savings and timely project completion.
Enhanced Control: Offers greater control over project costs and timelines by preventing unexpected charges and delays.
Ready to Start?
To learn more about our Retainer Payment Option and how it can benefit your projects, contact us today
Fill out the 'Get In Touch' form below or drop us an email.